FAQ

Why do I get asked to trust a key when adding the Package Hub repository?

The package repository behind Package Hub is signed with a key that is not "known" by SUSE Linux Enterprise Server by default. Therefore the installer needs to ask the user if they signature should be trusted.

Of course SUSE is aware of the expected public key associated with the Package Hub repository, but because of limitations in the current repository handling, we are not able to validate the signature automatically. We plan to address this in the future.

See Package Signatures for more information.


Can I call on SUSE customer support for help with the Package Hub packages?

The packages provided by the Package Hub do not come with commercial support from SUSE so while we can support you enabling the Package Hub repository itself, as well as help with installation or deployment of the rpm packages, we do not provide any support, assistance or guarantees with regard to the software provided by the packages.

Briefly, what is supported by SUSE:

  • The repositories hosted by SUSE's CDN
  • The registration and entitlement to enable or mirror SUSE Package Hub
  • The following SUSE products remain supported when using packages from SUSE Package Hub
    • SUSE Linux Enterprise Server 12
    • SUSE Linux Enterprise Desktop 12
    • SUSE Linux Enterprise Server for SAP Applications 12
    • SUSE Linux Enterprise for RPi 12

For more details see SUSE Package Hub Support page.


I often hear the term "openSUSE Backports" in the context of SUSE Package Hub. What is openSUSE Backports?

openSUSE Backports (or openSUSE:Backports) is the community project maintaining the packages that feed into SUSE Package Hub. These packages are built using the openSUSE Build Service a publically hosted instance of the Open Build Service. The packages are essentially copies of packages from openSUSE distributions built for use with SUSE Linux Enterprise products. Since the Enterprise code base is older than the openSUSE Tumbleweed base that these packages originate from, the builds are often called backports - hence the name openSUSE Backports.