This update for otrs fixes the following issues:

- otrs was updated to 6.0.30 (OSA-2020-14 boo#1178434)
  - CVE-2020-11022, CVE-2020-11023: Vulnerability in third-party library - jquery
    OTRS uses jquery version 3.4.1, which is vulnerable to cross-site scripting 
    (XSS).